Servicing Chicagoland Suburbs

(630) 730-6707

Assistant Service Technician

Department: Service
Reports To: Service Manager
Position Type: Part-Time to Full-Time
Location: Plainfield, IL
Training: Yes

Company Overview

The team at National SoftWash provides safe and environmentally friendly exterior cleaning treatments to residential and commercial properties. Softwashing uses special low-pressure water flow that is combined with biodegradable chemicals that kills and removes mold, mildew, algae, moss, and other stains from the areas being treated.

Responsibilities:

  • Assists the Lead Technician with managing all company equipment, cleaning duties, and customer relationships. As a team, you will strive to meet all daily and weekly production goals.
  • Maintains a high level of customer satisfaction through positive interactions with customers to drive retention and growth.
  • Prepares the softwash truck with all solutions and equipment to complete the daily scope of work.
  • Reviews work orders for accuracy and ensure you have all materials to complete every job.
  • Cooperates with technical team and shares information and best practices across the organization.
  • Has attention to detail and able to visually identify when a surface is clean or not.
  • Protects customer’s property and landscaping from physical or chemical damages.
  • Follows all company procedures and protocols.
  • Aids in keeping company equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Documents service actions by completing forms, checklists, logs, and records.
  • Always operates vehicle in a safe manner.
  • Communicates with the Service Manager, Office Manager, and other team members.
  • Maintains customer confidence by keeping service information confidential.

Qualifications:

  • English literacy.
  • Good driving record.
  • Excellent customer service, communication, and self-management skills.
  • Be able to work in variable working conditions based on the customer’s environment.
  • The employee must occasionally lift and/or move up to 50 pounds.

**While performing the duties of this Job, the employee is regularly required to use their hands, reach with hands and arms, and properly use a ladder with safety equipment. The employee is frequently required to stand for hours at a time.

Assistant Service Technician Job Description.docx

Contact Us

Call:  630 – 730 – 6707

Email:  Careers@NSWinc.net

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